Good questions. Honest answers.
Wait, is this a real clothing store?
Fabwink is a virtual shopping experience, not a clothing seller. The bag, order confirmation and tracking recreate the feeling of shopping. No goods are shipped or delivered.
What am I actually paying for?
This preview is completely free. At launch, each virtual order will cost a small experience fee: US$0.99, €0.99, £0.99, ¥99 (JPY), ¥5.99 (CNY) or ₩999, depending on your currency. For you, that’s $0.99. You never pay the clothing prices shown.
Where do the products and prices come from?
Products, photos and prices come from partner retailers through affiliate networks and are refreshed regularly. Prices may have changed since the last update, and prices shown in another currency are converted at indicative rates.
Can I buy the real thing?
Yes. Every product has a “Buy it for real” link to the retailer’s own site. That purchase happens with the retailer under its terms, and Fabwink may earn a commission at no extra cost to you.
How does tracking work?
Your virtual order is confirmed instantly, virtually packed after about 30 seconds, on its virtual way after 90 seconds and in your dream wardrobe after 3 minutes. It isn’t connected to any courier, and no parcel will arrive.
Which countries, languages and currencies?
Fabwink is available worldwide in English, Japanese, Korean, Simplified Chinese, French, German and Spanish, with prices in USD, EUR, GBP, JPY, CNY or KRW. Change both at any time from the top of the page.
Do I need an account?
Not in this preview. Your bag, saved items and virtual orders are stored in this browser. They don’t sync across devices and are removed if you clear your site data.
Can I cancel an order?
Yes. Open the virtual order and choose “Cancel this virtual order” before its journey completes. No refund is needed because nothing was charged.
Is there a subscription?
No. There are no subscriptions or recurring charges. The experience fee is per order.
Still curious? Send us a message.
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